Privacy Policy

JA Auto Services**

Last updated: January 2026

JA Auto Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us for services.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information when you contact us or submit a form:

Your name
Phone number
Email address
Vehicle make and model
Service details or enquiry
Photos you upload (optional)
Any additional information you choose to provide

We also automatically collect basic technical data such as:

IP address
Browser type
Pages visited
Time spent on the site

This helps us improve the performance and security of our website.

2. How We Use Your Information

We use your information for the following purposes:

To respond to enquiries and provide quotes
To book and manage service appointments
To communicate with you regarding your vehicle or requested services
To improve our website and customer service
For internal record-keeping

We do not sell or share your personal information with third parties for marketing purposes.

3. How We Store and Protect Your Information

We take reasonable steps to ensure your information is stored securely and protected from unauthorised access, misuse, or disclosure.

However, no online data transmission is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We may share your information only in the following situations:

If required by law, regulation, or legal process
With service providers who assist in operating our business (e.g., email providers)
To protect our rights, property, or safety

We do not sell or lease your information to third parties.

5. Cookies and Website Tracking

Our website may use cookies or tracking tools to improve your browsing experience.
These help us:

Understand website traffic
Improve website performance
Customise content

You can disable cookies in your browser settings if you prefer.

6. Links to Other Websites

Our website may contain external links.
We are not responsible for the privacy practices or content of other websites.

7. Your Rights

You may request:

Access to the personal information we hold about you
Corrections to inaccurate information
Removal of your information from our records (where legally permitted)

8. Contact Us

If you have questions about this Privacy Policy or wish to update your details, contact us at:

JA Auto Services
Phone: +61 422 990 475

9. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated revision date.